ORDERS & PRODUCTS
What kind of clothing does Kasha Hai offer?
Kasha Hai offers thoughtfully designed co-ord sets, kurtas & suit sets, and ind- western pieces—fusing comfort, elegance, and modern Indian silhouettes. Each piece is made with premium fabrics and detailed handwork to make everyday wear feel special.
How do I place an order?
Simply browse through our collections, select your preferred size, and click 'Add to Cart'. You can then proceed to checkout with your shipping and payment details.
What size should I order?
Our size guide is available on every product page to help you find your perfect fit. If you're between sizes or unsure, feel free to contact us for personalized assistance.
Kasha Hai offers thoughtfully designed co-ord sets, kurtas & suit sets, and ind- western pieces—fusing comfort, elegance, and modern Indian silhouettes. Each piece is made with premium fabrics and detailed handwork to make everyday wear feel special.
How do I place an order?
Simply browse through our collections, select your preferred size, and click 'Add to Cart'. You can then proceed to checkout with your shipping and payment details.
What size should I order?
Our size guide is available on every product page to help you find your perfect fit. If you're between sizes or unsure, feel free to contact us for personalized assistance.
SHIPPING & DELIVERY
Do you offer free shipping within India?
Yes! We do not charge delivery fees on domestic orders delivered within India.
How long does it take for my order to arrive?
Standard delivery for domestic orders takes between 6–10 business days. You will receive updates via SMS and email once your order is dispatched.
How can I track my order?
You’ll receive a tracking number by email once your order ships. You can also log into your account on kashahai.com to check the delivery status.
Yes! We do not charge delivery fees on domestic orders delivered within India.
How long does it take for my order to arrive?
Standard delivery for domestic orders takes between 6–10 business days. You will receive updates via SMS and email once your order is dispatched.
How can I track my order?
You’ll receive a tracking number by email once your order ships. You can also log into your account on kashahai.com to check the delivery status.
RETURNS & EXCHANGES
What is your return policy?
We accept returns only in case of damaged, defective, or incorrect items, reported within 48 hours of delivery. We currently do not offer returns for reasons like change of mind or size issues unless accepted on a case-by-case basis.
How do I request a return?
Email us at info@kashahai.com within 48 hours of receiving your order. Please include photos of the issue and your order details.
We accept returns only in case of damaged, defective, or incorrect items, reported within 48 hours of delivery. We currently do not offer returns for reasons like change of mind or size issues unless accepted on a case-by-case basis.
How do I request a return?
Email us at info@kashahai.com within 48 hours of receiving your order. Please include photos of the issue and your order details.
PAYMENTS
What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking and mobile wallets. Cash on Delivery (COD) is available for domestic orders.
Is it safe to shop on Kasha Hai?
Absolutely. We use secure, encrypted payment gateways to ensure your information is protected.
We accept all major credit/debit cards, UPI, Net Banking and mobile wallets. Cash on Delivery (COD) is available for domestic orders.
Is it safe to shop on Kasha Hai?
Absolutely. We use secure, encrypted payment gateways to ensure your information is protected.
PRODUCT & CARE
How do I care for my garments?
We recommend dry cleaning or gentle hand wash for most garments to maintain their texture and finish. Detailed care instructions are provided on each product page.
Are your fabrics sustainable or ethically sourced?
Kasha Hai is committed to mindful fashion. Our pieces are crafted using premium-quality, ethically sourced fabrics with careful attention to craftsmanship and longevity.
We recommend dry cleaning or gentle hand wash for most garments to maintain their texture and finish. Detailed care instructions are provided on each product page.
Are your fabrics sustainable or ethically sourced?
Kasha Hai is committed to mindful fashion. Our pieces are crafted using premium-quality, ethically sourced fabrics with careful attention to craftsmanship and longevity.
CUSTOMER SUPPORT
How can I contact you?
You can reach us at info@kashahai.com or call our Customer Care Team at +91 8097605375. We're available Monday–Saturday, 10 AM to 6 PM IST.
Do you have a physical store?
We currently operate online via www.kashahai.com. Follow us on Instagram for updates on future offline experiences!
You can reach us at info@kashahai.com or call our Customer Care Team at +91 8097605375. We're available Monday–Saturday, 10 AM to 6 PM IST.
Do you have a physical store?
We currently operate online via www.kashahai.com. Follow us on Instagram for updates on future offline experiences!
Can't find the answer you are looking for?
We're Here to Help!
